Delete your ReceiptBay account

This page explains how to delete your ReceiptBay account and the data that goes with it. It applies to accounts you use on the web dashboard and in the ReceiptBay Android app. They're the same account.

How to request deletion

1. Email support@receiptbay.com from the email address on your ReceiptBay account.
2. Use the subject Delete my account. You don't need to write anything else.
3. We'll reply from support@receiptbay.com to confirm the request. If the email didn't come from the address on your account, we'll ask you to confirm it's you before we delete anything.
4. We'll email you again when deletion is complete.

Email support@receiptbay.com

What we delete

When we process your request, we delete:

• your account and sign-in details
• the receipt images you captured or uploaded
• the information read from those receipts, such as merchant, date, totals and line items
• your settings

What we keep, and for how long

• Timing: we complete deletion within 30 days of confirming your request.
• Logs, crash reports and backups: some copies of your data can briefly outlast deletion in server logs, crash reports and database backups. These expire on their own schedule and aren't used to restore your account.
• Copies kept for legal reasons: we may keep a record that you asked for deletion, and anything the law requires us to keep.

Questions

Email support@receiptbay.com. You can read more about how we handle your data in our privacy policy.

ReceiptBay, LLC